Serve — Decision APIs · Online features · Cache
Serve is the high-pressure pump. Sub-second decisions, governed by policy, cached at the edge, traced end-to-end. Your agents stop guessing and start acting.
p99 latency
39ms
Availability
99.95%
Cost / 1M calls
− 41%
Deliverables
Everything that ships
- Decision API gatewayTyped endpoints, JWT + policy, rate-limit + circuit breaker.
- Online feature servingSub-10ms reads from Redis / DynamoDB, point-in-time correct.
- Model serving laneTriton / vLLM / KServe with shadow + canary deploys.
- Edge cacheCloudflare / CloudFront tiers for high-fan-out reads.
- ObservabilityOpenTelemetry traces from agent → API → feature → model.
Pod composition
- Platform Engineer
- ML Engineer
- Reliability Engineer
Example output · Decision · /v1/next-best-actionjson
POST /v1/next-best-action
{
"customer_id": "c_8821",
"context": { "channel": "app", "intent": "renew" }
}
→ 200 { "action": "offer_uplift_12mo", "score": 0.81, "lat_ms": 37 }Timeline
Weeks 8–12 · production cut-over by day 84
- 1Weeks 8–9Gateway + features
Typed APIs, JWT + policy, online features under 10ms.
- 2Weeks 9–11Model lane
Triton/vLLM/KServe with shadow + canary; OTel traces end-to-end.
- 3Weeks 11–12Edge + cut-over
Cloudflare cache tier; production cut-over with rollback.
FAQs
Things prospects ask
Can we bring our own models?
Yes — anything that speaks gRPC/HTTP. We wrap with policy, observability and shadow deploys.
How do you handle bursty traffic?
Per-tenant rate limits, circuit breakers, edge cache for high-fan-out reads, autoscaling on request budget.
Commission · S6 Serve
Stand up Serve in Weeks 8–12.
We'll respond within one business day with a scoping note, a fixed-price outcome contract, and a named principal. Your details sync straight into our concierge queue.
- • Outcome-priced — no T&M.
- • Sovereign by default — your data, your region, your keys.
- • Wired into the Fuel Pressure gauge from day one.