← Industries/Sector PSWeeks 2–14 · first citizen service live by day 56GDSATRSNCSC

Public Sector — Citizen · Defence · Justice · Education

Public-sector AI must be sovereign, transparent and accountable to the people it serves. We deploy on G-Cloud / Crown Hosting / FedRAMP, publish algorithmic transparency records, and make every automated decision contestable.

Case backlog cleared

− 47%

Citizen wait time

9d → 32m

Cost per resolved case

− 58%

Commission this sector →See deliverables

Flagship pods

The squads we drop in

Citizen copilot

Caseworker automation

Defence intel triage

Education tutor

Deliverables

Everything that ships

Citizen service copilot
Multilingual, accessible, WCAG 2.2 AA — wired into existing service patterns.
Caseworker automation
Triage, draft, escalate; HITL on every decision affecting a citizen.
Algorithmic Transparency Record
ATRS-compliant publication pack auto-generated per service.
Sovereign deployment
G-Cloud 14, Crown Hosting, IL3+, FedRAMP Moderate options.
Contestability workflow
Every automated decision has a human appeal path + signed audit trail.

Pod composition

Public-sector Principal
Service Designer
Security Architect (SC / DV cleared)
Algorithmic Transparency Lead

Regulators we ship to

GDSATRSNCSCFedRAMPEU AI Act

Example output · ATRS · service_record.yamlyaml

service: housing.benefit.triage
owner: borough.of.example
tier_1:
  name: "Housing Benefit Triage Copilot"
  description: "Routes claims to caseworkers."
  contact: dpo@example.gov.uk
tier_2:
  data:
    sources: [hb_forms, council_tax]
    pii: [name, address, dob]
    residency: uk-only
  model:
    provider: alfa-xprienz
    risk_tier: limited
    human_in_the_loop: required

Timeline

Weeks 2–14 · first citizen service live by day 56

1
Weeks 2–5
Service co-design
Map citizen journey, accessibility audit, ATRS draft.
2
Weeks 5–10
Sovereign deploy
G-Cloud / Crown Hosting cut-over, pen-test, ITHC pack.
3
Weeks 10–14
Live + transparent
Service live, ATRS published, contestability workflow signed.

FAQs

Things sector leaders ask

Are you on G-Cloud / DOS / FedRAMP?

Yes — G-Cloud 14, Digital Outcomes & Specialists, and FedRAMP Moderate-aligned deployments.

How do citizens contest a decision?

Every automated decision is flagged, explained, and routed through a human appeal path before any irreversible action.

Do you publish ATRS?

Algorithmic Transparency Recording Standard records ship with every public service we automate.

Commission · PS Public Sector

Stand up Public Sector in Weeks 2–14.

We'll respond within one business day with a scoping note, a fixed-price outcome contract, and a named principal cleared for your sector. Your details sync straight into our concierge queue.

• Outcome-priced — no T&M.
• Sovereign by default — your data, your region, your keys.
• Regulator-ready dossier shipped with every agent.