← Industries/Sector RCWeeks 1–8 · first revenue agent live by day 21GDPRCCPADSA

Retail & Consumer — CX · Pricing · Supply · Loyalty

Retail AI should compound margin, not just clicks. We build pricing, personalisation and supply agents that share one customer brain — and answer to a single P&L line.

Conversion lift

+ 12.4%

Gross margin

+ 2.1pp

Stockouts

− 41%

Commission this sector →See deliverables

Flagship pods

The squads we drop in

Personalisation

Dynamic pricing

Demand twin

Self-healing supply

Deliverables

Everything that ships

Real-time personalisation engine
Sub-50ms next-best-content / next-best-product across web, app, store.
Dynamic pricing & promo
Margin-aware pricing with elasticity twin and competitor signals.
Demand sensing twin
SKU-store-day forecasts with weather, promo and sentiment fused.
Self-healing supply agent
Auto-rebalance, expedite, substitute — with margin guard-rails.
Loyalty AI
Reward optimisation across acquisition, retention and churn.

Pod composition

Commercial Principal
Pricing Scientist
ML Engineer (Personalisation)
Supply Chain SME

Regulators we ship to

GDPRCCPADSAEU AI Act

Example output · Decision · /v1/price/recommendjson

{
  "sku": "sku_99214",
  "store": "uk_lon_044",
  "context": {
    "competitor_price": 14.99,
    "elasticity": -1.7,
    "stock_days": 6
  },
  "recommendation": {
    "price": 15.49,
    "expected_margin": 0.34,
    "expected_units": 184,
    "guard_rails": ["min_margin_25", "competitor_within_5pct"]
  }
}

Timeline

Weeks 1–8 · first revenue agent live by day 21

1
Weeks 1–2
P&L line + pod
Pick the margin line, baseline, and a single revenue pod.
2
Weeks 2–5
First agent live
Pricing, personalisation or supply pod live in shadow → live.
3
Weeks 5–8
Margin compounding
Twin + reinvestment loop — every £ of lift routes back to next pod.

FAQs

Things sector leaders ask

Will this break my brand voice?

Personalisation runs against your brand contract — tone, claims, exclusions are policy. Off-brand outputs are auto-rejected.

How do you stop a price death spiral?

Margin and competitor guard-rails are policy, not prompt. Decisions outside the band are blocked at the gateway.

How quickly do we see margin lift?

Median customer sees attributable margin lift inside 6 weeks — fully tracked in the outcome ledger.

Commission · RC Retail & Consumer

Stand up Retail & Consumer in Weeks 1–8.

We'll respond within one business day with a scoping note, a fixed-price outcome contract, and a named principal cleared for your sector. Your details sync straight into our concierge queue.

• Outcome-priced — no T&M.
• Sovereign by default — your data, your region, your keys.
• Regulator-ready dossier shipped with every agent.