Become Part of A Unique Global Team

At Alfa Xprienz, we leverage technologies to drive innovation and enable businesses to transition into digitally mature organizations. We will help you start small, start simple and scale fast. We do this by building and running on the world's best data and AI infrastructure platforms, so our customers can benefit on solving challenges that are hindering their organizational mission.

Our driving force at Alfa Xprienz is that we grow and innovate heavily in areas that improve productivity and operational efficiencies in order to ensure that we collaboratively continuously deliver the highest quality products to your customers.

Become part of a uniquely Global Team with innovation at the forefront leveraging technology in driving amazing experiences. We are looking forward to you joining our amazing team in any of our professional and expert roles. We have an amazing culture of growing and learning together, whilst we create exciting solutions to problems of businesses, organizations, governments and individuals.

The Role Requires You To:

Be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly with the engineering teams within Alfa Xprienz developing these new capabilities. Help individuals and businesses take their computing infrastructures and applications into the Cloud. You will be surrounded by people that who are smart, passionate about cloud computing, and believe that world class support is critical to customer success

What you are responsible for

• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
•  Interact with leading technologists around the world and resolve customer issues
• Drive customer communication during critical events
• Learn and use ground-breaking technologies

What We Require:

• Bachelor’s Degree in Engineering in one of the branches (CSE/IT/ECE/EEE)
• Excellent oral and written communication skills
•  Strong customer focus & multi-tasking skills
• Self-starter who is excited about technology
• Troubleshooting / Support experience
• Basic knowledge in Networking (TCP/IP, DNS) /Database
•  Exposure to Cloud computing

Benefits

• Health insurance reimbursement and collective healthcare scheme
• Life, accident and disability coverage
• Company Pension
• Paid parental leave
• Annual vacation bonus

We Are Commited to Diversity and Inclusion

At Alfa Xprienz, we are committed to fostering a diverse and inclusive culture where everyone can excell and grow. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Alfa Xprienz are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.