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Insurance

Transformation of Insurance Services

Reducing risk and boosting retention

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Increase your exposure to insight

Insurance is one of the most competitive – and least predictable – sectors. Data science and big data revolutionises how the industry approaches risk, enabling insurers to develop effective attraction and retention strategies while combating fraud.

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CUTTING-EDGE AND COMPLIANT


Predicting the future is hard enough. Insurance companies must also attract increasingly price sensitive customers while defending market share against aggressive competitors. And it’s not just profits that are at risk; data itself is under threat. Cyber attacks and fraud are only becoming more frequent, more sophisticated and harder to prevent.

Alfa Xprienz Solutions enables insurance companies to transform the way they assess customers’ risks – while reducing their own. Leveraging data from a wide array of sources enables insurers to devise optimally priced premiums and price sensitivity according to the customers’ ever-evolving profile, while automatically detecting fraudsters.


The Help We Offer

Transforming legacy systems

Working with emerging API technologies to future-proof insurance IT systems while understanding the effects on customer segmentation, process, channels, people and the organisation as a whole.

Detecting and preventing insurance fraud

We deploy pattern recognition to analyse claims histories, together with social media sweeps and analysis of individuals with unusual behaviour to build a picture of ‘normal’ activity and provide real-time, full-featured fraud forecasts.

Resource and Claims Management

Using time series analysis to predict spikes in demand for resource handling and ensure an optimal claim process is presented and can be used by any adjuster.

Next best action strategies

We create and deploying recommender engines to consider the next best step for customer interactions, from marketing activities to call centre applications to predict cross sell and upsell opportunities

Pricing automation

Shifts towards algorithmic accountability are being used to assess each individual’s loyalty, level of risk and sensitivity to price. With more stringent regulations in place, there is now more scrutiny than ever on insurers to audit, evidence and explain the ways they calculate risk and price whilst helping them stay competitive.



Ready to embrace data-driven transformation in insurance?


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Offering Flexible Engagement Models

ANALYTICS AND STRATEGY

Building an effective strategy for value creation from analytic activities

CAPABILITY

The right people with the right skills are key to impact the success of your Service delivery capability

TECHNOLOGY

Having the right Infrastructure to and tools is essential to deliver business value from analytics

DELIVERY

Executing High-value repeatable outcomes/deliverables on initiatives to prove ROI

TALK TO US

Talk to one of our experts to discover how Alfa Xperienz Solutions can help you achieve your AI and data-driven aspirations.

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