Cloud Software Solutions
For Case Management
Transform Your Manual To Processes With Technology and Serve Your Communities and The World Better
Support a client-first focus to advance your mission
Outdated case management systems can exacerbate the complications caused by a network of care and funders that rely on multiple processes and systems—many of which are manual and paper-based. This results in duplication of effort and errors. Worse, it can negatively impact the level of care and outcomes.
Our solutions for Cloud-Based Case Management are built on an integrated client and case management framework designed to support the complete client lifecycle through request, receipt, and follow-up of services.
Automate
Streamline and automate intake and other processes
Connect
Connect clients with the right services
Optimised Processes
Spend more time with clients and less on processes and paperwork
Holistic Experiences
Deliver a holistic client experience by breaking down data silos
Reporting
Improve reporting on spending and outcomes to secure funding & support
Leverage Technology In Managing Administrative Tasks, Whilst You Focus On Helping Your Communities
Flexible Case Management Solution
The tools included in this flexible and customisable framework are designed to support the case management of social services aimed at providing a pathway to self-sufficiency in various areas nonprofits operate in. It has been used to manage casework of many critical social service areas including mental health, foster care and transitional services, education and workforce readiness, housing assistance and homelessness, among others. Regardless of the types of services, improve efficiency and efficacy with process support at every stage.
Operations
Improve provider and partner relations and better manage funding with self-service portals and relationship insights, as well as accessible and informative reporting. Monitor and manage workloads and time spent to improve operational efficiency and team sizes.
Front Desk
Streamline client interactions with global appointment management and visibility, as well as client fee and balance tracking. Route and manage requests for internal and external services.
Intake
Standardised and extensive intake data provides valuable milestones for measuring outcomes throughout service. Flexible processes and checklists allow lines of business to collect as much or as little intake data as is applicable to their services.
Client and Case Management
Collaborate with other case managers to define a collective action plan for personal growth. Shared client data allows all service providers the most complete information possible to improve understanding and better tailor services.
Drive Greater Social Impact With Innovative Solutions
Solutions For Your Specific Needs
With your solution your way, you operate more efficiently while continuing to advance your mission—with the foundation in place to add more functionality as need and budget allows. You empower your staff and partner agencies with a deeper, tighter control and view of financials, grants, cases, donors, and volunteers, as well as predictive analytics that only the cloud can offer.
With powerful insights into your data, you can support core processes like program delivery, constituent and volunteer management, fundraising, impact measurement, and more…systems that any non-profit, regardless of size, needs to help deliver more powerfully and advance their mission.
TALK TO US
Talk to one of our experts to discover how Alfa Xperienz Solutions can help you achieve your AI and data-driven aspirations.